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5-Star Reviews!

“I bought my home this past year and Benchmark Mortgage was a pleasure to work with. They explained each step of the process and put my mind at ease. They were great at returning phone calls and answering my questions. The entire team is very professional.”

– Sharon W. – 12/8/2018

“Buying my home a few months was absolutely the best thing I could have ever done for my family. I was referred to Susan and her team by a great realtor that put me in the best hands possible. Any question I had was easily put to rest by a very professional organized team. The process was amazingly stress free and informational. Thank you Susan Pryor thank you Benchmark, I love my new home.”

– Latoya M. – 12/7/2018

“Benchmark was there from beginning to end there process was simple. I asked to see if I qualified to purchase a new home they took my less than perfect credit and got it done. 30 days later I was closing on my new home. Needless to say it was my first purchase and a great experience. Thanks Susan and Whitney and the rest of the benchmark staff great job.”

– William D. – 12/6/2018

“Susan and her Team of professionals were extremely pleasant to work with. They guided me through the mortgage process and kept me informed at all times. They made everything convenient for me and the whole process was painless from beginning to end. I would not hesitate to recommend Benchmark Mortgage to anyone! They were quick and reliable and very accommodating. Thank you Benchmark!”

– Dolores P. – 12/6/2018

“Great process! They made the loan process so easy and were very accommodating to my changing needs! If I am in the market for a new home I will definitely use them again.”

– Kim G. – 12/6/2018

“Great, simple, and easy experience with Benchmark!! Awesome to work with!”

– Tab G. – 12/6/2018

“We just bought our first home!! It has been a super exciting time and also stressful, but Benchmark Mortgage helped make the process as smooth as possible. We spent time on the phone with each of their members and all were very helpful answering any and all of the many questions we had as first time buyers. Brandy especially stood out to me for her patience and genuine desire to help me understand. She cared and worked with me to find the right combination of down payment amount, interest rate, and monthly payment, and answered all the questions I had about everything in between! Thank you Benchmark Mortgage!!”

– Alyssa – 12/6/2018

“Susan and her team at benchmark were fantastic throughout the whole home buying process! When I first called Susan, I was a first time buyer with no knowledge on the process. Susan and the team answered my many questions and were thorough in making sure I understood exactly how my mortgage worked from start to finish. Excellent response time to emails, phone calls, texts, you name it! Next time I’m in the market I know who to call for my lending needs!”

– Justin B. – 12/6/2018

“Benchmark Mortgage’s friendliness, competence, and responsiveness were all topnotch. I was very impressed with how quickly Susan started the process, and she and her team were quick throughout the remainder of the process. I’m very happy with the result.”

– PGB – 12/6/2018

“We had a great experience with Benchmark! They handled everything expertly and professionally. Everyone there was very friendly and extremely proficient at what they do.”

– Salvatore S. – 12/6/2018

“Susan, Shandy and their awesome team were there for us EVERY step of the way to make the home loan process stress-free. A seamless experience from start to finish with unmatched customer service. We highly recommend this team!”

– Allyson M. – 12/6/2018

“Susan, Shandy and his team at Benchmark are the absolute best in the industry! My wife and I had such an amazing experience with them when we bought our first house, that when it came time to move again, the easiest decision was who would be handling our mortgage! With Shandy, you are not just a number or file on a desk, you are an individual with needs and who may have questions. He would personally return calls, and answer e-mails to make sure we felt comfortable with every step in the process. I cannot say enough positive things about the team at Benchmark, except, if you TRULY want a worry-free experience, call them today!”

– JDH – 12/6/2018

“The whole benchmark team was amazing to work with. They went above and beyond to ensure the whole buying process was stress free, and even helped us increase our credit scores to lower the interest rate!
Awesome team and service, thanks so much to Benchmark we highly recommend them!”

– Jeff B. – 12/6/2018

Client Jamie M. poses with "Sold" sign at his new home.
“I could not ask for a better experience. From the very beginning Benchmark was professional and patient, even at times when I was not. I was a first time home buyer who had lots of questions and concerns and they literally held my hand and talked me off the ledge some days. I highly highly recommend Benchmark!”

– Jamie M. – 12/6/2018

“Benchmark did a great job with my loan. I appreciate them being there at the closing to handle a last minute issue. Thank you!”

– Patrick G. – 12/4/2018 (via oogle)

“The Benchmark Team is nothing short of amazing. I have been in real estate for over 13 years. As a busy Realtor that has a team and also manages an office, time is like it is with all of us, a hot commodity, and to know that I can send my clients and they are taken care of in the highest regard is the true definition of teamwork. Every step of the way, their team is consulting with our clients so they are empowered through the process and understand every piece of the financial decision they are making. During a recent transaction with the team, on the loan side everything was great however, on the real estate side, issue after issue came up with the seller once it became time for them to do what they contractually agreed to do. While I navigated those waters, I NEVER had to worry about what was going on for the financing part and we even moved the closing up by 2 weeks so my client could receive an additional $1,000 in seller paid closing costs. Our role as a Broker is to focus on negotiating the best deals for our clients and a big portion of that is recommending them to other trusted advisors like the Benchmark Mortgage Team. Call them today – you will be so happy that you did!”

– Christian R. – 11/18/2018 (via oogle)

“Top-notch service! The team was responsive and supportive through the entire process.”

– John G. – 09/28/2018 (via oogle)

“Our first time purchasing a home was perfect thanks to Benchmark! They made the process easy and stress free for us. Thank you!”

– Kelli J. – 08/28/2018 (via oogle)

“For the World to know!!! The Benchmark Team is incredible!!! We closed on our house in exactly two weeks after another Lender decided to tell us they could not help us 3 days before our closing day. We was devastated!! Got a referral to call Benchmark. This call changed our lives!! Whitney was so amazing, she listened to all my ranting about the other Lender and moved on to what was more important at the time. She worked our file immediately. The welcome box brought tears to my eyes!! It was waiting at my front door after a hard day of work. On closing day they send out messages congratulating your closing and letting you know your not alone, they are just a phone call away. We can’t thank all of you enough!!! I will be sending every potential home owner I know to the Benchmark Team from this day forth!!! May God bless all of you!!! Keep changing Lives!!!For the world to know!!! The Benchmark Team is incredible!!! We closed!”

– George V. – 08/14/2018 (via oogle)

Megan and her husband's new home
“My husband and I were so very pleased with the service, help, and professionalism that we received while working with Benchmark. They made a lengthy and complicated process as easy and convenient as possible. They made us aware of everything that needed to be submitted, deadlines that needed to be met, and all of the small print behind every signature that was needed. We would both highly recommend Benchmark for all of your mortgage needs. Thank you again for your top notch service! Susan and her staff was exceptional!”

– Megan B. – 08/22/2018

“Being a first time home buyer I was almost shocked by how easy and quick the team at Benchmark Mortgage made the experience!
I had friends that went with OTHER lenders and spoke of last minute requests that should have been requested before, mixed answers to questions or no answer, and a very hectic process throughout.
Everyone at Benchmark was easy to contact, extremely friendly, knowledgable, and worked so efficiently! I didn’t need to worry about a thing. They were able to answer any and every question and made the mortgage process seamless and I was able to focus on packing!
Thank you all at Benchmark! I love my home!!!!!!”

– Jessica F. – 08/14/2018 (via oogle)

“We bought our 1st home with Shandy KING. The process was stress free. I tried 3 mortgage companies before and walked away from those companies. They wanted money upfront for fees etc. I was unsure. Shandy made the process stressfree and we closed on our home 3 weeks after we put in our offer. that was less than 21 business days. We went in as cash buyers and bought our beautiful home because of them.
After being turned down by other mortgage companies, Benchmark Mortgage did it for us and we look forward to doing business with them in the future!”

– Suave S. – 08/01/2018 (via oogle)

“As a first time home buyer I could not have asked for a better experience. Very helpful and responsive team that got us through closing flawlessly. Highly reccomend.”

– Michael O. – 07/29/2018 (via oogle)

“Susan and her team where very professional and very patient with me, it was my first home buying experience and they made it easy for me to understand the process. Great group of realtors. Thanks Susan, Whitney and team great job. Love my new home.”

– William D. – 07/19/2018 (via oogle)

“They helped me to qualify for the loan when I was in debt they helped me to payoff all my debt and I want give thanks to Susan and Becky and Whitney and Valerie .many Thanks to all for your help thanks to all of you now I have my dream home
From Maltes family ☺”

– Eli M. – 07/06/2018 (via oogle)

“Great people who were always available to help! Great product range and everything was explained so I could make the best decision for me and my family.”

– Andrew H. – 06/29/2-18 (via oogle)

“After planning on using my long term banking solution connected to my grandfather’s time in the service, I decided to look at a local mortgage broker to make sure I was getting the best rate. While the big bank could get a lower price for PMI, the team at Benchmark and their very low origination fee was the best deal for me. The fact that they are available all the time, pretty much 24/7, really does make a difference. Thanks for your support!!!”

– Daniel T. – 06/28/2018 (via oogle)

“Susan, Shandy and their team made everything super easy. Their communication is always clear and helpful. I never doubted that I could pick up the phone and call them or shoot them a quick email and I would get a response so quickly. I’m so happy that they guided us through our first buying experience. Thank you to the whole Benchmark Team!”

– Ambar A. – 06/26/2018 (via oogle)

“Benchmark Mortgage is amazing! They were there for every step of the process advising and helping me in my first home purchase. Could not ask for a better team to be in your corner when buying a home!”

– Brady H. – 06/22/2018 (via oogle)

“Thanks Benckmark Mortgage and Susan Pryor’s team for helping our dream come true. What a great experience from beginning to end. Anyone looking to Refinance or buy should definitely give her a call.”

– Scott K. – 06/15/2018 (via oogle)

“Just closed today and Benchmark’s team is amazing. They were on point 100% of the way. When other lenders said they couldn’t close us until later, benchmark made it work. Thank you Shandy, Valerie, Whitney, Susan and the rest of the crew. Will continue to refer business to you guys.
Thanks again!!!”

– Kaity S. – 06/15/2018 (via oogle)

“They stepped in when I fired another mtg lender less than 30 days before closing and they all joined in helping get me to closing. I was very happy with all of the people that I dealt with at Benchmark.”

– Jeff S. – 06/07/2018 (via Facebook)

“Susan genuinely cares about her clients and goes the extra mile. Thank you, Susan, for always keeping me well-informed!”

– Joanne N. (via yelp)

“Susan is one of the most knowledgeable people in the industry. I always feel comfortable speaking with her and having her handle my mortgage needs whether it is for a new house or a refinance she handles everything. She also takes care of all my realtor friends as well. Her staff is also the best around as well.”

– Tracy M. (via yelp)

“Susan Pryor and her team are professional and efficient to get a mortgage processed. Awesome!!!”

– Lisa B. (via yelp)

“Susan and Shandy have done great work with a variety of our clients. They offer a myriad of different loan products to suit nearly any type of purchase, are extremely organized, responsive, and can reliably meet even the most challenging of timelines. True professionals!”

– Michael J. F. (via Facebook)

“Best lenders ever! They are a smart, efficient, fun team. Someone from the team is ALWAYS available to help. They have been able to get my clients to the closing table 100% of the time.”

– Stacy G. (via Facebook)

“So I recently purchased my first home! I was on a short timeline as well as getting ready to adopt a young child. They were so understanding of my situation and supportive when it came down to the wire. They answered all my questions and never once made me feel like I bothered them. They checked on me regularly before and after the purchase. Brian and Susan and the whole team work as a unit to make sure all T’s are crossed and all I’s are dotted. They go over and beyond to find all resources to make sure you get the best deal. I will only use them for all my home buying and selling experiences!”

– Adrianna V. (via oogle)

“Great experience! Susan, Shandy and team are the best in the business for a reason!! Once approved they were able to close on our loan VERY FAST which was a huge selling point in getting our offer accepted. Would love to work with them again someday!”

– Jordan M. (via oogle)

“I was referred to Benchmark through my realtor while in the process of buying my house. upon beginning my process I spoke with a outstanding woman named Susan Pryor the customer service & attention I received from Susan & her team where what made me trust & choose them as my lender. I would 110% recommend using them if your looking for a great, hassle free buying experience.”

– Pedro O. (via oogle)

“Susan, Shandy, a their team provide great service and have designed a system that is more than convenient for busy clients who need to manage buying a house with their usual day- to- day tasks. The team is responsive and customer service oriented. I highly recommend using Benchmark Mortgage for the purchase of your home or refinance.”

– Deborah S. (via oogle)

“Amazing help! Helped my fiance and I purchase our first house without a real estate agent! Friendly people, timely manner, efficient!”

– Ramzieh A. (via oogle)

“Benchmark Mortgage’s friendliness, competence, and responsiveness were all topnotch. I was very impressed with how quickly Susan started the process, and she and her team were quick throughout the remainder of the process. I’m very happy with the result.”

– PG B. (via oogle)

“I had a great experience working with Susan and her team… they were easy to communicate with and all my questions were answered promptly.. would definitely recommend benchmark and use them again!”

– Amber (via oogle)

“Awesome experience! They handled everything professionally and made us feel like they were always on our side. I recommend to everyone looking to purchase a home. Benchmark is great!”

– Ivanna T. (via oogle)

“The easiest refinance I’ve ever done I will recommend Benchmark to all my family and friends. A special thanks to Shandy King for taking the time to explain every detail. He never hesitated to answer any question and always returned our calls in a timely manner. True professionals”

– Arthur L. (via oogle)

“Benchmark was so easy to work with. They set the expectations right from the beginning. And they were able to get me the lowest interest rate after shopping around. If I ever need another mortgage, I will be calling Benchmark.”

– Ty H. (via oogle)

“Benchmark did a great job with a new homebuyer! They really made us feel valued throughout the process. The one thing I would say is they need to “hold hands” a little better with a new home buyer such as myself when presenting documents or letting them know what is coming next in the process. But overall, very pleased.”

– Evan L. (via oogle)

“This team is above 5-star! Quick, professional and makes buying a home easy. I’ve heard horrible stories about the process from friends, however this was not the case with the awesome team! Don’t waste your time with anyone else !”

– Shun E. (via oogle)

“They got the job done. Its my first time buying a house and i can say that it was not bad as i thought it was going to be.”

– Quintell T. (via oogle)

“Susan and her team are some of the most knowledgeable in the industry. They truly go above and beyond to make sure you are getting the service and the best value for your home mortgage needs. They walk you through the different percentages and monthly rates. I would definitely use them again.”

– Tracy M. (via oogle)

“Excellent service. Closed the client loan in 19 days!”

– John W. (via oogle)

“As a first-time home buyer, I was stressed, overwhelmed and didn’t know anything about the process. Benchmark Mortgage made it very easy for me through their clear communication and responsiveness to my questions. I don’t think my home buying experience could have gone smoother.”

– Leah F. (via oogle)

“Benchmark Mortgage made the process easier than most I have had in the past. Great people to work with.”

– Robert M. (via oogle)

“Benchmark is a wonderful team of people to work with. They made our loan process so smooth. It was like we were working with friends!”

– Sandi S. (via oogle)

“Susan was always available to help and great at keeping us informed of the loan’s progress. THANKS again. Allen and Sandy”

– Allen S. (via oogle)

“From our first home purchase in 2011 to our refinance this year, they made the process smooth and stress free. They are the best!”

– Ryan B. (via oogle)

“Susan Pryor made buying my condo possible. We had a short time to close and with my crazy busy work schedule it seemed unattainable. After all the loads of paperwork to file, I can now say it was so worth it. I am very thankful for all her work and professionalism.”

– Shea M. (via oogle)

“Absolutely great experience. Susan is such a sweetheart, thank you for making my dreams come through.”

– Lawayne D. (via oogle)

“I had some minor credit and tax issues that had to be resolved, before I could move forward with my home purchase. Thanks to Susan and her team for their guidance and information I was able to correct the problems and continue successfully with my home purchase.”

– Michael W. (via oogle)

“Shandy and everybody at Benchmark Mortgage was very professional and a pleasure to deal with, I will definitely give them my business again.
Thank you.”

– Carlos C. (via oogle)

“Susan and her team are very helpful! I highly recommend.”

– Megan H. (via oogle)

“Susan and her team of mortgage professionals make buying your home a breeze! Their systems and strategies help keep you updated throughout the process. You will be compelled to refer your friends, family and any one else you care about!”

– Jen H. (via oogle)

“Quick, hassle free, 30 minutes in and out ✅”

– Keith C. (via oogle)

“A++”

– Sinuhe C. (via oogle)

“I went into my search for a new home planning to use my usual bank. As we made progress towards finding our home, I used Zillow to search for other mortgage brokers and was paired with Susan and Benchmark. After comparing available products and prices, Benchmark made a wonderful partner with excellent fees, holding my initial cost well below my bank and setting me up for lower costs across the life of the loan. Thanks!”

– Daniel T. (from Zillow)

“So I recently purchased my first home! I was on a short timeline as well as getting ready to adopt a young child. They were so understanding of my situation and supportive when it came down to the wire. They answered all my questions and never once made me feel like I bothered them. They checked on me regularly before and after the purchase. Brian and Susan and the whole team work as a unit to make sure all T’s are crossed and all I’s are dotted. They go over and beyond to find all resources to make sure you get the best deal. I will only use them for all my home buying and selling experiences!”

– Ventura A. (from Zillow)

“Great experience! Susan, Shandy and team are the best in the business for a reason!! Once approved they were able to close on our loan VERY FAST which was a huge selling point in getting our offer accepted. Would love to work with them again someday!”

– Jordan M. (from Zillow)

“I would highly recommend Benchmark Mortgage to anyone. My fiance and I were in a difficult situation; I am self employed and he works in the film industry where there are gaps in employment between each production. Neither of us have stellar credit. To make things more complicated I found out at the last minute that my apartment complex was renovating and wouldn’t renew my lease so we were on a time crunch. I called a multitude of mortgage companies, some wouldn’t even try to work with us.
I went through the application process with 3 mortgage companies and Benchmark was by far the easiest to work with. Their customer service was great, they’re super friendly and patient with me and my many ridiculous questions. Most importantly they were able to qualify us for a substantially larger loan than the other two lenders, nearly double what the first company offered us!
I would recommend them to anyone, but if you work in the film industry don’t even waste your time shopping around. They have invaluable experience in this area that I couldn’t find anywhere else. I feel blessed to have come across Benchmark, they made the process as easy and stress free as a super complicated mortgage like mine could have been.”

– Kathryn C. (from Zillow)

“Susan and her team were great. Everything was handled promptly and professionally, 30 days from offer to closing! My questions were answered (even the dumb ones) and my nerves calmed with their timely responses. I would recommend Susan Pryor and Benchmark Mortgage to friends and family.”

– SD Wood (from Zillow)

“Susan and her team went above and beyond to help make our move from FL to GA a breeze. The kids were able to start school at the beginning of the year which was a priority for us. They were both helpful and flexible. Thanks so much.”

– Bettye (from Zillow)

“I was referred to Benchmark and they did not let me down! I have experienced great service. As a first time home buyer, I had lots of questions and they were able to answer all of them. I closed on my house rather quickly and they were able to get everything done within a month. I still email or text them with any questions I have and they are always helpful! I am lucky I found them.”

– cabrashier (from Zillow)

“Susan was great helping me close the purchase. The staff were knowledgeable and provided insightful answers and suggestions. Thanks, Susan and your team.”

– CYH (from Zillow)

“Susan Pryor was great to work with and her team made it even better. Quick to answer question’s even when they may have been on vacation. It was as EASY as it could have been. Thank you so much.”

– John A. (from Zillow)

“I worked with Benchmark Mortgage in a move from Florida to Georgia. I was moving for a new job that wasn’t set to start until the end of August (I’m a professor), but my wife and I wanted to buy before the job started. I had some difficulty working with another potential lender, who didn’t understand what would need to be done to get approval for a loan before my job started. Thankfully, my Realtor pointed me in the direction of Benchmark. This is a knowledgeable and savvy team. After we agreed to work with them, they stayed on top of all the important deadlines, paperwork requirements, etc. They fielded questions by email, by phone, and by text message (sometimes, to my surprise, even after hours!). Seriously, choosing this team should be a no-brainer.”

– Nick B. (from Zillow)

“Moving across country can be a harrowing experience but Susan made the transition easy, even when my computer failed us. Way to go, Susan. I would recommend you and your team in a minute. You even helped me today, three weeks after closing”

– nepmacksneezy (from Zillow)

“Susan Pryor made buying my condo possible. We had a short time to close and with my crazy busy work schedule it seemed unattainable. After all the loads of paperwork to file, I can now say it was so worth it. I am very thankful for all her work and professionalism.”

– Shea M. (from Zillow)


Tell Us About YOUR Experience!

In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

Are you a satisfied homeowner? Tell the world.

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